Rates and Billing Considerations
Hourly Rates
Exact rates vary depending on several factors. You’ll need to contact us with regard to pricing for your specific needs, but our hourly rates are significantly less than the large regional or national technology firms charge for similar services – firms who often require a hefty monthly retainer even if you don’t call them all month. We charge no monthly fees. You only pay for each incident completed.
While certainly not a comprehensive list, below is a example of services provided:
- Basic Physical Connectivity Troubleshooting
- Hardware Swap
- Desktop Support for Microsoft Office Suite
- Server – User Administration
- Basic Network Configuration (Adding wireless device, etc)
- Data and Voice Cabling Extensions
- Disconnect and Reconnect Technology Coordinated with Office Move.
- VPN configuration and troubleshooting
- VoIP Phone System Configuration
- Advanced Networking (Multisite, etc)
- Web Development / Search Engine Optimization
- Project Management
- Technology Consulting and Business Planning
- Server Troubleshooting
- Custom Application Development
Have questions about how we can help your business? Contact us for more information.
Billing Increments:
Each on-site support incident will be billed at a 1 hour minimum unless otherwise noted. All phone support time (and onsite time exceeding 1 hour) will be billed in 1/4 hr increments.
Applicable trip/travel charges:
Depending on the location, onsite support incidents may be subject to a trip charge to cover travel time and expenses.
